Terms of service

LAST UPDATED: 23 SEPTEMBER 2026

1. Acceptance

These terms form an agreement between you and the Wass team. If you do not agree, please do not use Wass. Where you pay for a plan, the terms in force at the time of purchase apply to that purchase.

2. The service — and its relationship with WhatsApp

Wass is a personal assistant that works inside WhatsApp. It is built on third-party tooling that is not officially endorsed by, affiliated with, or sponsored by WhatsApp LLC or Meta Platforms, Inc. “WhatsApp” is a trademark of its owner. Wass is an independent product; we are responsible for it, WhatsApp is not.

3. Eligibility & accounts

• You must be 13 or older, or supervised by a guardian.
• Your account is identified by your WhatsApp phone number. Keep access to that number — if you lose it, we may be unable to reach you.
• One person should operate one account; Family plans cover up to 4 people in a single household.

4. Acceptable use

You agree not to:

• Use Wass to spam, harass, impersonate, or send unsolicited bulk messages.
• Ask Wass to post in groups — Wass never posts in groups, and attempts to route around this are grounds for suspension.
• Probe, scrape, reverse-engineer or overload the service, or resell access to it.
• Use Wass for anything illegal under Bangladeshi law or in violation of WhatsApp's own Terms of Service.

5. Plans, billing & payment

• Prices: Free ৳0, Pro ৳99/month, Family ৳199/month, billed monthly in advance.
• Payment is made manually via bKash or Nagad, and your plan activates once the transaction is confirmed.
• All purchases are final — non-refundable and non-cancelable for the paid period, as stated before you pay. Details in our refund policy.
• Prices may change with notice in chat; changes never apply to a period you already paid for.

6. Availability

We work hard to keep Wass fast and up, but the service rides on WhatsApp's platform, which we do not control. Outages, delays, or numbering restrictions beyond our reasonable control may occur. We may pause or limit accounts that endanger the service or violate these terms.

7. Your content & data

Everything you send Wass remains yours. You grant us only the limited permission needed to operate the service (storing a task, reading back a reminder). How we handle that data is described in the privacy policy.

8. Intellectual property

The Wass name, logo, website and software belong to us or our licensors. These terms give you no right to reuse them commercially. Feedback you send may be used to improve the product without obligation to you.

9. Disclaimers & liability

Wass is provided “as is”. To the extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and uninterrupted operation. Reminders, prayer times, quizzes and digests are helpful aids — not emergency, medical, or legal services. Our total liability for any claim relating to the service is limited to the amount you paid us in the 30 days before the claim arose (or ৳0 if you were on Free). Nothing in these terms limits liability that cannot be limited by law.

10. Termination

You stop using Wass anytime simply by blocking the number or asking us to delete your data. We may suspend or terminate access for breaches of these terms. Sections that by nature should survive (billing already paid, disclaimers, liability limits) survive termination.

11. Changes to these terms

We may update these terms; the “last updated” date will change and material changes will be announced in chat. Continuing to use Wass after an update means you accept it.

12. Governing law

These terms are governed by the laws of Bangladesh, with courts in Dhaka having jurisdiction. Contact: hello@wass.app.