Wass
Privacy policy
Wass runs inside your chats — so we take the short-fall version of this seriously: we collect the minimum needed to help you, and nothing else.
1. Who we are
“Wass”, “we” and “us” refer to the team operating the Wass personal assistant delivered through WhatsApp. This policy covers both the Wass website you are reading now and the Wass service inside WhatsApp. Questions? Write to hello@wass.app or message us in chat.
2. Information we collect
- Messages you send to Wass. Only the private (one-to-one) messages you choose to send us — text and voice notes — so we can act on them (set a reminder, save a task, answer a question).
- Things you create. Tasks, reminders, class schedules, saved notes, files you deliberately save, and your plan settings.
- Account basics. Your WhatsApp phone number, which is how Wass identifies you, plus which plan you are on.
- Payment records. The bKash/Nagad transaction ID and amount you send when you upgrade, used only to confirm your purchase.
- Minimal diagnostics. Error counts and timestamps needed to keep the service running. The website itself sets no tracking cookies and runs no third-party analytics.
3. What we never collect
- Your groups. Wass does not read, join, or post in any group. Group messages are ignored by design.
- Your contact list. We never upload or store your address book.
- Voice-note audio. Voice notes are transcribed to understand your request, then the audio is discarded — it is never kept in cloud storage.
- Your other chats. Wass only sees the conversation with itself. It has no access to your chats with other people.
4. How we use your information
To deliver the features you asked for (reminders, digests, quizzes, transcription), to remember what you have told Wass within your plan's memory window, to confirm and manage your subscription, to detect abuse such as spam attempts, and to improve reliability. We do not sell your data, do not use it for advertising, and do not train public models on your private conversations.
5. Who we share it with
- WhatsApp / Meta — as the transport layer carrying your messages, subject to Meta's own terms and privacy policy.
- Payment operators (bKash, Nagad) — only the details required to reconcile a payment you made.
- Infrastructure providers — our database and hosting vendors, bound by contracts limiting use to operating Wass.
We may disclose information if legally required in Bangladesh, or to protect users from harm or fraud.
6. Retention & deletion
Chat memory lasts 30 days on Free, 6 months on Pro, 1 year on Family — older history is deleted automatically. You can delete your data at any time by asking in chat; we remove your messages, tasks and schedules within 7 days of the request. Payment records are kept as long as basic accounting rules require.
7. Security
Access to production data is limited to operators who need it, credentials are rotated, and sessions are stored server-side. No system is perfectly secure — if we ever learn of a breach affecting you, we will tell you plainly and quickly.
8. Children
Wass is intended for people aged 13 and over. Younger users should use it with a parent or guardian.
9. Changes to this policy
We will update this page when practices change and revise the date above. Continued use after an update means you accept the new policy.
10. Contact
Privacy questions: hello@wass.app, or message Wass in chat. You can also see our terms of service and refund policy.